Privacy Policy

Privacy Policy – Sprout & About Childcare

Sprout & About Childcare is committed to protecting the privacy of children, families, and staff. We collect, store, and use personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).

What We Collect

We may collect personal information including names, contact details, child health records, medical and developmental history, emergency contacts, enrolment forms, and payment information. In some cases, we may also collect sensitive information such as cultural background, language spoken at home, or support needs to ensure inclusive care.

Why We Collect It

This information is essential to provide high-quality care, meet our legal obligations, communicate with families, respond to emergencies, and ensure your child’s safety, health, and development while in our care.
How We Use and Store Information
All information is stored securely in physical or digital formats, with access limited to authorised staff. We will not disclose personal information to third parties unless required by law, regulatory authorities (e.g. ACECQA, Department of Education), or with your consent.

Your Rights

Families may request access to, or correction of, their personal information at any time by contacting our Centre Director. We aim to ensure all information is accurate, up-to-date, and complete.

Privacy Concerns

If you have concerns about how your personal information is being handled, please contact us directly. If unresolved, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).